Gratitude, Growth, and What’s Next for CI
When I was offered the role of President at Capacity Interactive, it came out of the blue—literally. I was driving from Los Angeles to San Diego, windows down, an expansive sapphire sky before me. As I took the call from CI’s Founder, Erik Gensler, the wind whipped through my hair with the same lack of restraint as my thoughts—swirling, colliding, and carrying me toward something new. The forward trajectory of my drive felt kismet with this new career path unexpectedly before me.
That was just over four years ago.
I assumed this new position after serving as a CI consultant for four years with a brief stint at an outside agency in between. I stepped into the role of President with a full heart and the same deep belief I have always held in the power of the arts to shape the way we see the world. Erik passed the baton to me with trust and vision—and yes, we made a video about it.
I said then that returning to Capacity Interactive felt like coming home. That the opportunity to serve this industry—one I love so much—was unparalleled. That I was excited to rebuild, to reimagine, and to collaborate with the incredible arts administrators who wake up every day to change lives through storytelling. Today, I share the news that I will be leaving my role as President of CI—but I feel all that I felt at the beginning still, multiplied tenfold. Â
I embraced this new role about a year after the world turned upside down for all of us with the global pandemic. We were still reeling as a firm, still finding our footing. But now, here we are, four years later—not just standing but thriving. We didn’t just recover, we redefined. We’ve more deeply embraced who we are, transitioning to a 100% remote company and proving that our strength has never been about where we work but how we work together with each other and the organizations we care about. We’ve become a 100% employee-owned company, putting real, tangible value into the hands of the brilliant, passionate people who make CI what it is:
We’ve deepened our relationships—with our clients, our industry, and one another. We expanded our consulting practice, released new research, and launched a brand-new website. We’ve built, we’ve transformed, we’ve grown. And for me, these past four years have been, hands down, the most fulfilling of my career…
