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Resources

Resources

Featured Resources

We create resources to help support and drive arts and cultural organizations forward—and to help you become a more informed, effective marketer! Dive into the latest below.

Need a holiday?

Social Content Calendar

Authentic digital connection is more important than ever. This resource will help you create content that’s thumb-stopping, relevant, and thoughtful to connect with audiences.

Inspiration Ahead!
AI Toolkit

10 AI TOOLS FOR SMART ARTS MARKETERS

We collected data from over 100 organizations and learned that 69% of arts marketers say better tools and training would boost their AI comfort. Enter: our 10-piece AI toolkit,  designed by CI specifically for arts and culture marketers. Every tool includes built-in guidance, best-practice prompts, and is pre-engineered for the tasks you do every day.

(A)I Am Ready
Get Better Data

UTM Generator

Discover what truly drives your audience to engage and convert with UTM codes. CI’s free UTM Generator sets you up to see exactly where your traffic is coming from so you can gain clarity on each campaign and can make every dollar count—all in just a few clicks!

Expert Tracking

More must-reads

What Does AI Mean for Organic Search?

What Does AI Mean for Organic Search?

Editor’s note (Aug 2025): Five months ago, this post asked what AI might do to organic search. Since then Google’s AI Mode graduated from “Labs” to a U.S.‑wide release, AI Overviews doubled its user base, and answer‑engine thinking (AEO) became a buzzword. We’ve patched in new numbers, clarified a few forecasts, and added a quick primer on AEO.…
Lo-Fi = High Reward: Why Scrappy Content Wins Attention (and Results)

Lo-Fi = High Reward: Why Scrappy Content Wins Attention (and Results)

Whether you’re launching a season or squeezing one more post out of opening week, this guide will help you make the most of lo-fi content, from strategy to examples you can swipe. What Is Lo-Fi Content? Lo-fi content (short for “low-fidelity”) means content that’s quick, casual, and created with simple tools. Think: Smartphone snapshots Text…
How We Used Google Analytics Data To Inform Utah Shakespeare Festival’s Website Redesign

How We Used Google Analytics Data To Inform Utah Shakespeare Festival’s Website Redesign

Ahead of a website redesign, we helped USF use Google Analytics data to make decisions that significantly increased mobile engagement and mobile conversion rates on their new site.

The Longtail Blog

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CI to Eye with Monica Holt

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Christopher Williams on Building a More Courageous Arts Sector
EP 157
Nov 06, 2025
estimation…
Christopher Williams on Building a More Courageous Arts Sector

It’s Boot Camp week! In this special mini episode, Capacity’s President Christopher Williams joins host Monica Holt to pull back the curtain on Boot Camp, the leading conference for arts and culture professionals. They dive into how this year’s program came together, the sessions they’re most excited about, and how courage and curiosity are the keys to a stronger sector.

Shanta Thake on Curiosity, Collaboration, and Building the Next Chapter of Lincoln Center
EP 156
Oct 30, 2025
estimation…
Shanta Thake on Curiosity, Collaboration, and Building the Next Chapter of Lincoln Center

Shanta Thake sees artistic curation as a practice rooted in curiosity and community connection.

As the Ehrenkranz Chief Artistic Officer at Lincoln Center for the Performing Arts, Shanta is helping redefine what one of the world’s most storied institutions can be. Since joining in 2021, she’s helped usher in an era of experimentation and access to ensure the arts remain central to New York City’s civic life.

In this episode, Shanta reflects on what it means to democratize the programming process, how the arts contribute to community wellbeing, and why leading with curiosity sparks meaningful innovation. She also takes listeners behind the scenes of initiatives like Lincoln Center’s West Side Expansion and Summer for the City—efforts rooted in humility, collaboration, and partnership with local communities.

Rachel Moore on The Music Center, Community, and the Arts within Democracy
EP 155
Oct 23, 2025
estimation…
Rachel Moore on The Music Center, Community, and the Arts within Democracy

For Rachel S. Moore, the arts aren’t just a mirror for society. They’re a means of shaping it.

As President and CEO of The Music Center in Los Angeles, she oversees one of the largest performing arts centers in North America, stewarding $3 billion in county assets and programming that reaches hundreds of thousands of Angelenos each year. A former professional dancer with American Ballet Theatre (she’s also its former CEO and executive director), Rachel brings an artist’s discipline to leadership—and a belief that creativity and civic life are deeply intertwined.

In this episode, Rachel shares what ballet has taught her about resilience and collaboration, how The Music Center works to stay accountable to its community, and why building relevance doesn’t just sustain our organizations, but strengthens democracy itself.

Ci on the road

Keep track of CI as we speak at various conferences to help arts marketers stay ahead of the digital curve. Are we coming to a city near you?
see us in person

Industry Studies

Cultural Compass: Digital Marketing Benchmarks

This is the debut release of 2024 Cultural Compass: Digital Marketing Benchmarks to Guide Arts and Cultural Institutions, with findings drawn from the 2023 digital advertising data from 150+ arts organizations across the United States and Canada. We focused on the metrics we are asked about the most, and sought to provide insights along the way on why they each matter.

Performing Arts Ticket Buyer Media Usage Study

The Performing Arts Ticket Buyer Media Usage Study is here to guide arts marketers as you navigate the road ahead. You’ll find actionable insights offered through the lens of digital privacy changes.

Tools and Education

CTA Generator for Arts Marketers

Your copy must be compelling, creative, and to-the-point if you want to grab attention.

GA4 Status Checker

Ever wish you could get a pulse on the effectiveness of your GA4 setup in just a click (or two)? You can with CI’s GA4 Status Checker!

Webinars & Training

Looking for ways to market smarter? Capacity Classroom is now in session.