We believe that the arts are an essential part of society and are vital to the strength of our communities. As the premier digital marketing consulting firm for culture and the arts, Capacity Interactive (CI) helps the arts industry flourish by partnering with leading cultural institutions to help them build audiences, engage community and market smarter. Our client portfolio includes organizations such as New York City Ballet, Goodman Theatre, The Kennedy Center, Carnegie Hall, and The Museum of Fine Arts, Houston. Annually, we host Digital Marketing Boot Camp for the Arts, the country’s leading digital marketing conference for the arts.

At CI, we strive to create an organization with no office politics and no personal agendas. We believe in transparency. We work hard, we’re all a bit nerdy, and we have a lot of fun. We care for ourselves, each other, and our clients.

We are committed to anti-racism and anti-oppression principles in all areas of our internal and external work. We are actively addressing issues of equity, diversity and inclusion internally for our team and hope to impact this topic in the field. We work to create a collaborative environment in which these themes are openly discussed and dismantled. CI has been named one of Crain’s 100 Best Places to Work in NYC three years in a row, and it all starts with our values. They truly guide everything we do at CI.

You want perks? We've got perks!

Hi, CI! with Sarah Cho


“Everyone at CI is driven and willing to continually learn. They are also just as passionate about the arts as I am, and I certainly don’t take that for granted.” Read On

Hi, CI! with ShaKea Alston


“At CI, I have the opportunity to work with incredibly intelligent, kind, interesting, and hardworking people, and with amazing arts organizations that I admired growing up. I also laugh every day at work, which is a big bonus as well.” Read More

Hi, CI! with Priya Iyer


“I’ve loved the arts from an early age. I’ve been dancing and singing since I was very young, and I’ve always enjoyed going to see live shows. I believe the arts can solve the world’s problems. Having the opportunity to share that magic with the world makes every day at CI worth it.” Read On

Hi, CI! with Jess Isgro


Jess Isgro poses with her hands framing the bottom of her face in a v-shape “The daily routine is anything but routine, and I find that enthralling. We’re constantly asking ourselves, ‘How could we make this better?’ It’s great to work in a culture that promotes continual learning.” Read More