Our Work

We’re proud partners to organizations across North America and Australia

Capacity is the premier digital marketing consulting firm for arts and culture. We work with organizations across genres and budget sizes to create holistic digital marketing strategies that build passion and drive revenue—and we let our results speak for themselves.

Who we work with

YOY INCREASE IN REVENUE

through a stronger marketing flywheel

Toronto Symphony Orchestra

Capacity contributed to TSO’s 24% year over year increase in single-ticket sales revenue over the course of their 2025-26 season.

from a Blockbuster Exhibition

Museum of Fine Arts, Houston

Capacity led a digital strategy that reached new audiences, tested new channels, and connected digital with a broader traditional and grassroots marketing push.

Through a Creator-Led Collaboration

San Francisco Symphony

We developed and executed a influencer campaign that reached the SF community through authentic storytelling.

Powered by AI

Boston Ballet

Capacity and Boston Ballet combined internal campaign expertise with AI-powered pattern detection.

Meta ROI

Carnegie Hall

Increased investment across Google objectives and testing emerging platforms like Reddit resulted in YoY growth for Carnegie Hall.

See more of our work

In two years we have grown our social media audience by 50%, video views by 40%, and active email subscribers by 56%. I’m so very proud of these successes, and so much of this was the result of our work with Capacity. I’m so grateful to have been able to partner with Capacity so often over the course of my career—they always deliver.

Mary Beth Smith Chief Marketing Officer, StoryCorps