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Beyond the Big Two: How We Leverage Channels Beyond Meta And Google To Expand Reach
Clients ArtsEmerson

Beyond the Big Two: How We Leverage Channels Beyond Meta And Google To Expand Reach

Services We Provided:
Digital Advertising
Capacity Interactive helped four northeastern clients build robust marketing mixes that allowed them to reach new audiences and tell stories in fresh and dynamic ways.

55K+

CTV Households Reached

0.28%

Spotify CTR

583K+

DOOH Impressions

420%

Premium Display ROI

Though Meta and Google are the digital platforms that continue to boast the highest numbers of active users and where arts organizations can drive the most reliable returns, the changing digital landscape and the ever-present need to reach new audiences means that we should be investing in and exploring new channels. 

If you joined us for our recent webinar, Beyond the Big Two: Alternative Channels to Expand Your Reach, you heard us touch on a number of these options. We’re excited about the opportunities available through these channels to reach new audiences, tell stories in fresh and dynamic ways, and build a robust and dynamic marketing mix. In the examples below, we walk through some recent case studies highlighting how we’ve helped clients do just that. 

Connected TV

Client: ArtsEmerson

Campaign: The Life and Times of Michael K

Date: Winter/Spring 2025

Goal: Build awareness and excitement around highly visual programming

Top KPI: Reach within target audience

Results: 55K+ Households Reached, 3K Website Visits

Make It Yours: Looking for a more targeted, cost-effective alternative to traditional TV ads? Connected TV might be the right fit. We’ll help you navigate this fast-growing channel, determine which creative is most appropriate for the space, and update your content throughout your campaigns so your ads stay relevant and effective.

SPOTIFY

Client: Huntington Theatre

Campaign: The Triumph of Love

Date: Spring 2025

Goal: Reach audiences during unique contextual moments to build awareness and drive purchases

Top KPI: Traffic to website

Results: 0.28% Click-Through-Rate Within the Geo-Only Targeting Segment

Make It Yours: If you’re looking for a screenless way to reach highly engaged listeners, try streaming audio—a great option for marketing programs aligned with certain genres, artists, or interests. Whether you’re testing the waters or scaling up, we’ll help you right-size your investment, make the most of your content, and iterate based on real-time analysis.

 

 

DIGITAL OUT-OF-HOME

Client: Baltimore Symphony

Campaign: 24/25 Season

Date: Ongoing

Goal: Build brand awareness and reach audiences in moments when they aren’t on devices 

Top KPI: Impressions

Results: 583k+ Impressions Across Digital Screens, 12 QR Code Scans

Make It Yours: Digital Out-of-Home allows you to reach audiences in the real world—on their commute, near your venue, or out and about. It’s easy to switch up creative so you can be nimble when something sells out and you need to pivot. Plus, with rotating digital inventory, you can access high-traffic spaces without paying for exclusivity. We can help you find the right placements, select creative that builds brand presence in screenless moments, and even run geo-targeted display ads near screen locations for maximum visibility.

PREMIUM DISPLAY

Client: Grounds for Sculpture

Campaign: Fall General Admissions

Date: Fall 2024

Goal: Leverage unique display inventory to drive awareness and attendance

Top KPI: Purchases

Results: 500+ Purchases, 420% ROI

Make It Yours: Premium display offers a more flexible, targeted alternative to static placements like magazine ads. We’ll use tools like geofencing and device ID targeting to connect you to audiences based on where they are or where they’ve been, and track campaign performance to optimize in real time.

 

 

The Takeaway

It’s crucial to experiment and try new platforms and channels, but you don’t have to do it all at once. Align your goals with the unique features and benefits of these platforms and see what works for your organization. Realistic goals and KPIs are key, as success on these platforms can’t always be measured in ROIs or CTRs.

Working with Capacity Interactive on a CTV campaign was a positive experience for all of us in the marketing department. To have our ads placed in context with programming from NBC, Max, and Paramount+ elevated the brand and the show in ways that seemed immensely helpful.

Ryan Walsh Director of Marketing, ArtsEmerson

Utilizing Spotify with the careful and smart guidance from Capacity Interactive has been a fantastic way to reach new audiences. Setup has been super easy—just recording a 30 second spot and providing some graphic or video support, and we are up and running.

Derrick Martin Associate Director of Marketing, Huntington Theatre

Capacity Interactive’s recommendation to pursue a programmatic campaign not only gave us the boost we needed in ticket sales during a key visitation window, but it also gave us the ability to try new types of targeting tactics, including geofencing and digital device lookback. The strong results provided evidence for us to leverage programmatic again in the future.

Lauren Collalto Director of Marketing Operations, Grounds for Sculpture

Working with Capacity Interactive has streamlined the BSO’s out-of-home advertising process, saving time and reducing complexity. Even more valuable, we’re now able to track impressions and conversions—giving us data-driven insights that were previously unavailable in this space.

Danielle Quigley Vice President, Growth Marketing, Baltimore Symphony Orchestra

READY TO Reach New Ticket Buyers?

Let’s chat about diversifying your digital mix and experimenting with new channels.

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