Creating a People-First Culture

Erik Gensler AUTHOR: Erik Gensler
Jul 29, 2019
2 Min Read

An arts organization can have the best digital strategies in the world, but so much of an organization’s success comes down to people, culture, and leadership.

Without valuing people, we won’t meet the critical challenges of connecting with our audiences in the 21st century.

I recently presented a webinar called “Creating a People-First Culture,” or if you’re a glass half empty person, “The People Crisis in the Arts.” I am passionate about this topic and want to share this webinar with you.


It’s based on how we lead at CI and what we’ve learned over the years about organizational health. I hope you watch, share, and get inspired to drive growth and change within your organization.

Below are some of the resources mentioned during the webinar if you’re interested in learning more.

CI Resources

Capacity Interactive Values

Jennifer Zaslow at Digital Marketing Boot Camp for the Arts

CI to Eye Related Episodes

Fighting Saboteurs: Jennifer Zaslow

Slowing Down: Jennifer Zaslow

Growth Secrets from the For-Profit World: Cameron Herold

Examining White Fragility: Robin DiAngelo

Master Ticket Slinger: Christopher Williams

Our People Crisis in the Arts: Jill Robinson

CI’s Origins and Lessons in Growth, Leadership, and Marketing: Erik Gensler

External Podcasts

WorkLife with Adam Grant

Without Fail

Hello Monday

Oprah’s SuperSoul Sunday

Radical Candor: The Podcast

Akimbo (Seth Godin)

The Tim Ferriss Show

On Being with Krista Tippett


Double Double by Cameron Herold

How Google Works by Eric Schmidt and Jonathan Rosenberg with Alan Eagle

Radical Candor by Kim Scott

Setting the Table: The Transforming Power of Hospitality in Business by Danny Meyer

White Fragility: Why It’s So Hard for White People to Talk About Racism by Robin DiAngelo

Positive Intelligence by Shirzad Chamine

The Advantage: Why Organizational Health Trumps Everything Else in Business by Patrick Lencioni

Other Ideas

Google’s “Project Aristotle”

Developing a Growth Mindset with Carol Dweck

Brené Brown TED Talk “The Power of Vulnerability”

Systematic Racism