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Digital marketing that commands an audience

Digital marketing that commands an audience
Digital Advertising

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Email Strategy

Email Strategy

Content Strategy

Content Strategy

Website Analytics

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Marketing Courses for Arts & Culture

Marketing Courses for Arts & Culture

Explore The Winter-Spring Semester

Mindsets to Transform Your Organization in 2025

Evolution in 2025 cannot be achieved with just a to-do list. Meaningful evolution comes with intellectual curiosity: asking questions at every turn and redefining what progress means as the landscape changes. When you change your mindset, you change your organization.

Chart the Future

Cultural Compass: New Industry Marketing Benchmarks

With findings drawn from digital advertising data from 150+ arts organizations across the United States and Canada, this free study focuses on critical benchmarking metrics and why each one matters.

Get the Data

Swipe Right to See More from CI

Leading with Creativity
Ask the Industry
Feb 12, 2025
7 Min Read
Leading with Creativity
In today’s world, leadership requires vision, adaptability, and an ability to unite others toward a common goal. These qualiti...
Meet Adelaide Jenkins
CI HQ
Feb 10, 2025
10 Min Read
Meet Adelaide Jenkins
Hi, CI! is a series featuring the best team we know—the Capacity Interactive team! Today, meet Adelaide Jenkins—a lifelong t...
How to Win at Website Analytics
Website Analytics & Optimization
Jan 30, 2025
3 Min Read
How to Win at Website Analytics
Picture this: Your audience lands on your website, eager to purchase tickets or make a donation, but they hit a snag. Maybe the ...
Web Analytics for Leaders
Website Analytics & Optimization
Jan 29, 2025
5 Min Read
Web Analytics for Leaders
If you ask a patron about their experience at your venue, they’ll likely respond in the form of a story. Now, what if you coul...
Words of Inspiration To Power 2025
EP 135
Jan 28, 2025
estimation...
Words of Inspiration To Power 2025

In this episode, we revisit some of the most powerful insights from last year’s guests to inspire and guide the year ahead. This isn’t just a look back—it’s a call to action for our industry. Listen as fourteen cultural leaders remind us why the arts matter and how we can continue to push boundaries, build connections, and lead with purpose.

Charting the Future
CI HQ, Leadership
Jan 21, 2025
10 Min Read
Charting the Future
Making meaningful progress in 2025 will come down to transforming how we think....
Let’s Talk About Meta
Digital Advertising, Leadership
Jan 16, 2025
5 Min Read
Let’s Talk About Meta
Last week, Meta’s Mark Zuckerberg announced that the social media giant is eliminating fact-checking. In its place, they are c...
Navigating the TikTok Ban
Digital Advertising
Jan 13, 2025
4 Min Read
Navigating the TikTok Ban
This is a developing story. Please bookmark this tab—we will update this blog post as new information becomes available. Last ...
The Art of Video Storytelling
Ask the Industry
Jan 02, 2025
11 Min Read
The Art of Video Storytelling
You’re an arts marketer, which means you’ve got your head wrapped around at least three seasons worth of video at any given ...
Reflections on 2024
CI HQ
Dec 19, 2024
5 Min Read
Reflections on 2024
2024 moved us. The perseverance, tenacity, and vitality of our industry are stronger than ever, unbroken by ongoing challenges f...
Purpose-Driven Leadership in Uncertain Times
EP 137
Dec 19, 2024
estimation...
Purpose-Driven Leadership in Uncertain Times

The end of the year is a busy time for arts administrators, packed with holiday campaigns and fundraising deadlines. With so much happening, it’s easy to lose sight of the bigger picture. So today we’re taking a moment to pause, reflect, and reconnect with our “why.”

In this episode, we revisit a popular Boot Camp 2024 conversation with CI President Priya Iyer Doshi and Terri Freeman, President of The Lewis Museum, about purpose-driven leadership and the resilience of our industry. Then, we ask arts administrators to reflect on their year and what’s fueling their passion in 2025. It will leave you feeling grounded, inspired, and ready to tackle what’s ahead.

AI Toolkit For Arts Marketers
Content Creation & Strategy, Digital Advertising
Dec 02, 2024
7 Min Read
AI Toolkit For Arts Marketers
As arts marketers, we’re always asked to do more with less—create more content, launch more campaigns, analyze more data...
Why Audiences Aren’t Coming Back and How to Fix It
EP 133
Nov 21, 2024
estimation...
Why Audiences Aren’t Coming Back and How to Fix It

In today’s post-pandemic world, keeping our audiences engaged and organizations financially healthy can feel like an uphill battle. Changing audience behaviors have disrupted traditional marketing strategies, and high churn rates among first-time visitors, subscribers, and donors are slowing revenue growth. But what if there’s a way forward that breaks from the traditional playbook?

In this episode, CI President Priya Iyer Doshi sits down with industry leader Aubrey Bergauer to discuss her new book, Run It Like A Business. Aubrey draws inspiration from outside the arts to rethink how organizations can boost relevance, drive revenue, and better serve our communities. Discover how adapting for-profit strategies for non-profit goals can help move your organization forward.

The Continuous Case for Google Grants
Digital Advertising
Nov 05, 2024
6 Min Read
The Continuous Case for Google Grants
Note: this post was originally written in September 2024, and was updated in November 2024. Two years ago we told you what Googl...
BONUS: A Continuation, Not a Phase
EP 135
Oct 29, 2024
estimation...
BONUS: A Continuation, Not a Phase

In this episode, we’ll share never-before-aired insights on how to hold your organization accountable to its mission and goals around representation, access, and equity, from a conversation recorded earlier this year between CI’s VP, Managing Director Christopher Williams and Canton Symphony Orchestra’s Rachel Hagemeier.

Let’s
Collaborate

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On Demand

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